Dallas Habitat Home Warranty Program

You have worked hard to make your homeownership dream come true. Congratulations!

You have made your dream a reality through your hard work. You persevered through the budget meetings, collecting of bank statements, paying off credit cards, and you resisted spending money on non-essential things. You have spent months, possibly years, planning for this dream and now it is your reality, you are a Homeowner!

Let’s protect your investment.

When did you close on your home?

Before July 1, 2017,

Your warranty is covered by Bonded Builders.

Do you have a warranty concern and need to submit a claim for review? Please contact us via email and include the following information:

  • First and Last Name of Primary Homeowner
  • Property Address
  • Phone Number
  • Closing Date
  • Explanation of Warranty issue(s). Please also include any photos.

Contact us at: warranty@dallas-habitat.org

After July 1, 2017

Your warranty is covered by 2-10 Home Buyers Warranty.

Do you have a warranty concern and need to submit a claim for review? Please contact 2-10 directly using one of the methods below.

  • HOMEOWNER PORTAL: Are you a new user to the homeowner portal? Click the guide below, for instructions on how to register! By using this portal, you can keep track of your warranty claim and updates in real time.
  • EMAIL: FLWS@2-10.com
  • PHONE: 1-800-811-8787



  • Download your home warranty booklet below, explaining your coverage
  • Do you have an AFTER-HOURS emergency? If you have a warranty-related emergency during non-business hours, please contact the contractor directly. Otherwise, please submit your request through the portal, or by contacting 2-10 directly.
      • Plumber: J&S Plumbing 972-288-9238
      • Electric: C R Electric 817-706-9735
      • HVAC: Thermal Services DFW 817-993-0313