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Dallas Habitat Home Warranty Program

You have worked hard to make your homeownership dream come true. Congratulations!

You have made your dream a reality through your hard work. You persevered through the budget meetings, collecting of bank statements, paying off credit cards, and you resisted spending money on non-essential things. You have spent months, possibly years, planning for this dream and now it is your reality, you are a Homeowner!

Let’s protect your investment.

Dallas Habitat Home Warranty Program

You have worked hard to make your homeownership dream come true. Congratulations!

You have made your dream a reality through your hard work. You persevered through the budget meetings, collecting of bank statements, paying off credit cards, and you resisted spending money on non-essential things. You have spent months, possibly years, planning for this dream and now it is your reality, you are a Homeowner!

Let’s protect your investment.

Home Warranty Program

When did you close on your home?

After July 1, 2017

Your warranty is covered by 2-10 Home Buyers Warranty.

Do you have a warranty concern and need to submit a claim for review? Please contact 2-10 directly using one of the methods below.

  • HOMEOWNER PORTAL: Are you a new user to the homeowner portal? Click the guide below, for instructions on how to register! By using this portal, you can keep track of your warranty claim and updates in real time.
  • EMAIL: FLWS@2-10.com
  • PHONE: 1-800-811-8787

Before July 1, 2017

Your warranty is covered by Bonded Builders.

Do you have a warranty concern and need to submit a claim for review? Please contact us via email and include the following information:

  • First and Last Name of Primary Homeowner
  • Property Address
  • Phone Number
  • Closing Date
  • Explanation of Warranty issue(s). Please also include any photos.

Contact us at: warranty@dallas-habitat.org

After Hours Emergency Repairs

If you’re experiencing a warranty-related emergency involving plumbing, electrical, or HVAC systems outside of regular business hours, it’s important to address the issue immediately.

We recommend contacting the subcontractors listed in your closing documentation for the fastest and most seamless service under your warranty.

If you’re unable to locate your closing documents or cannot reach the original subcontractors, you may contact a licensed professional of your choice. Please note: you may be responsible for any service fees incurred if the contractor is not part of your home’s warranty program.

For non-emergency requests, please submit your service request through the appropriate warranty channel mentioned above during normal business hours.

Additional Resources

Understanding your home warranty is an important part of protecting your investment and knowing what to expect as a new homeowner. Take a moment to review the resources below so you’re confident in what’s covered and how to request support if needed.